Why do I get black boxes when I use remote desktop?

Why do I get black boxes when I use remote desktop?

Sometimes network conditions, such as an unstable or slow internet connection, accentuate compression artifacts (or the black boxes you see) in Microsoft's Remote Desktop.

Resolution 1:

Begin your Remote Desktop connection, but before you select connect, select Show Options.

Under the Experiences tab, uncheck Persistent bitmap caching and continue connecting.

Resolution 2:

If the first resolution does not work, try following these instructions:

1. On your local computer, open an explorer window and paste this into the location bar: 
   
   %userprofile%\AppData\Local\Microsoft\Terminal Server Client\Cache 
   
   
   
   
2. Delete all files in this folder.
   
   
   
   
   
   
3. Exit this window and reconnect to the remote server as usual