Install Masiero Remote Support

1. Navigate to help.masiero.tech using one of the following internet browsers:
   * Microsoft Edge or Internet Explorer
   * Google Chrome
   * Firefox
   * Brave
   
   
   You may also navigate to help.masiero.tech by visiting our website masiero.tech then selecting "Help".
   
   
2. Select "Remote".
   
   
   
   
3. Enter the 5-digit code provided to you by a Masiero Support representative, then left-click the blue arrow to begin downloading the Masiero Support Application.
   
   
4. Once the application is finished downloading, run/launch the application by left-clicking it or selecting "run".
   
   
   
5. You may be prompted with a message, "Do you want to allow this app to make changes to your device?", select "Yes".
   
   

If you have trouble completing any of these steps please notify Support.