Unifi Protect App - Phone Install and Usage

What is Unifi Protect? 

Masiero tech utilizes the Ubiquiti brand for cameras for our security system package. In order to view and control the camera system, you will need to install the Unifi Protect App. This application will allow you to access your system locally and remotely, Receive notifications, change settings, and many more features.

Installation of Unifi Protect

This App can be found in the Apple App store as well as the Android Play Store. You can find this app by searching for "Unifi Protect" or by using the links above. Select install

Sign in and Setup

Once your app has been installed. Launch the app to sign in and set up the app for your phone. When first launching the app, You will be prompted to accept the terms and conditions. Select Continue

You will now be brought to the initial sign-in screen. Please login with the credentials provided by the Masiero Team. 

Once proceeding from the Sign-in screen, you will see a loading screen as the app connects to your camera's system. 

The final step of the setup process is App Permissions. This page prompts to give the app permissions to different aspects of your phone that will enable additional features for your system. Our team recommends enabling all three options. 

You will now be taken to the main screen which displays the live view of your camera(s). The setup has been complete.

App Navigation and Usage

To view past movements or change settings on a camera, simply tap on that specific camera's live view. 

All Motion recordings are displayed with a thumbnail attached to the time event occurred on the timeline. 

Tap any event recording to view, save, export. 

Changing settings on a camera is done by simply taping the gear icon on the top right of the screen and scroll down to any setting you would like to change 

Support

If you have any questions regarding the Unifi App of the camera system. Feel free to reach out to us at team@masiero.tech and a representative will assist. 

Thank you.