FAQs

Is this email spam, a scam, fraudulent or legitimate?

If you do not recognize the sender, do not reply, open any embedded links, or open any attachments of the email. We recommend that you delete the message.

If you recognize the sender, but the body of the email appears to be unfamiliar or uncharacteristic, do not reply, open any embedded links, or open any attachments of the email. We recommend that you delete the message.

Fraudulent/Scam Emails

Fraudulent emails are nothing new, but unlike the early 2000s when they appeared in the form of a "Rich Nigerian Prince needs you to transfer funds", they have evolved. Over time fraudulent emails have become much more sophisticated. Most often, these emails appear to be sent from a trustworthy company or person that contains malicious links, requests for information, or harmful attachments.

The goal of these emails is to gather any personal information they can get. You may be prompted to enter billing information to receive funds or prompt you to download a file that will install malware on the computer. Many emails will pose as a contact you frequently communicate with, its important to always be cautious. 

Remember, if an email seems suspicious, do not reply to the sender and do not click on any links or attachments within the message.

What you can do...

If you receive a fraudulent email in your inbox you should act quickly to remove it. 

Below are two Help Center articles covering how to block and mark an email as spam for Outlook and Gmail. 

For Outlook/Exchange Click HERE 

For Gmail Click HERE 

What is Email Spoofing and What can I do About it?

Have you received an email from your friends, family, or even yourself but from a completely different Email address? This is another form of fraud that has spread through the internet called Email Spoofing. The malicious sender changes the "From" field in the Email to a name you will recognize, in order to trick you into opening the email.  In these cases, the Sender can add a familiar name to the "From" field but the return address is completely different. Unfortunately, there is nothing that can be done in regards to this Spam. You have to be very careful when opening your Emails and always check the Email address in the "From" line not just the name. You can also filter your Emails to look for the email address and send Emails it dose not recognize into a separate folder. That way only email address you recognize will be sent to your inbox.

Spam Emails

Spam is unsolicited email messages sent often in bulk. 

What you can do...

Below are two Help center articles covering how to block and mark an email as spam for Outlook and Gmail. 

For Outlook/Exchange Click HERE 

For Gmail Click HERE