Description

A remote server is considered a physical or virtual server that is not connected to the same LAN (Local Area Network) as you. Remote servers may be referred to as "Cloud Server" or "Terminal Server", they are synonymous with one another. This guide will showcase how to establish a connection to a remote server using the Windows Microsoft Remote Desktop Connection software. Remote Desktop Connection is standard with all Microsoft Windows operating systems. No additional software will be needed for completing this guide. 

Connecting to a Remote Server

The following instructions will outline how to connect to a remote server and create a persistent, easy-to-use shortcut for future remote-sessions for both Windows 7 and Windows 10 operating system versions. Each operating system specific instructions will be identified by the header.

Windows 10

1. Open the Start Menu (typically located at the bottom left-hand of the screen), then search for Remote Desktop Connection application.
   
   

Windows 7

1. Open the Start Menu (typically located at the bottom left-hand of the screen), then navigate to All Programs 🡆 Accessories 🡆 Remote Desktop Connection. Alternatively, you can use the search bar to find Remote Desktop Connection.

2. Once the Remote Desktop Connection is launched, enter the server/computer hostname or specific IP address provided to you by a Masiero Engineer.Remote PC

3. Select Show Options.

4. Enter into the field User name, the username that was provided to you by a Masiero Engineer. During this step, additionally, check the box for Allow me to save credentials.

5. Select the Display tab to ensure that the proper default settings are set. We recommend the following:

6. Select the Local Resources tab to ensure that the proper default settings are set. Check the box for both Printers and Clipboard.

8. Once all Connection settings are confirmed, navigate to the General tab then select Save As ... This will allow you to save all of the settings that were recently adjusted and create a desktop shortcut for future use. We recommend saving the file to your desktop on your computer.

Note: After the Connection Settings have been saved to your desktop with the designated name that you entered, you will see a shortcut icon like so:

9. From the General tab, select Connect. 

10. Enter the password information provided to you by a Masiero Engineer, then select OK.

Note, if you are prompted with a similar message (shown below) check the box Don't ask me again for connections to this computer then proceed by select Connect.

Windows 10

Windows 7

11. If all steps were completed successfully, a window will open with a remote connection to the desired remote server.

Power Settings

If your remote connection destination is another desktop computer or laptop (not a server or remote application), please ensure that the proper settings have been adjusted to prevent failed connection attempts. The power settings on the destination computer will affect the success of the connection. For example, if the destination computer is in Sleep Mode the remote connection will fail to establish.

1. Right-click the start menu and select Settings.
   
   
2. Select System.
   
   
3. Select the category, Power & sleep.
   
   
4. Under the section Screen, select the drop-down menu and select Never. Under the section Sleep, select the drop-down menu and select Never (not shown in image).
   

 Error 

In the event that you encounter any errors during this process, please contact us at team@masiero.tech to provide a description of the error received with screenshot(s) when possible. Thank you.