General (Group)
General voicemail boxes are typically used for multiple users, departments, or group extensions.
Access General Voicemail box
By default, general voicemail boxes can only be accessed by dialing 7 + three-digit or four-digit extension number assigned.
Example: Assuming you wish to access the general voicemail box of 999. Dial 7999. Default Password: 1234
Manage
Diagram: Voicemail Box Main Menu
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Diagram: Listen to Voicemail Messages Menu Options**
Main Menu: Mailbox Options
Press 0 to select Mailbox Options.
The following options will be announced by the auto-attendant:
a. Press 1 to Record your Unavailable message.
b. Press 2 to Record your Busy message.
c. Press 3 to Record your Name.
d. Press 4 to Record your Temporary message.
e. Press 5 to Change your Password.
f. Press * to Return to the Main Menu.
Mailbox Options: Record your Unavailable Message
Press 0 for Mailbox options.
Press 1 to Record your Unavailable message.
Record message.
Press # when finished recording.
a. Press 1 to Accept this message.
b. Press 2 to Listen to this message.
c. Press 3 to Re-Record this message.
Mailbox Options: Record your Temporary Message
The temporary message is a message that plays before the originating caller hears your standard unavailable or busy message. Temporary message can be used for situations which dictate that you pre-face your standard messages with another (i.e., On Vacation, temporary leave).
Press 0 for Mailbox options.
Press 4 to Record your Temporary message.
Record message.
Press # when finished recording.
a. Press 1 to Accept this recording.
b. Press 2 to Listen to it.
c. Press 3 to Re-recording this message.
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Mailbox Options: Change your Password**
By default, voicemail boxes are assigned the password 1234. We strongly recommend changing your password.
Press 0 for Mailbox options.
Press 5 to Change your Password.
Enter new password.
Note, password can contain up to ten digits.
Press # when finished.
Enter new password again.
Press # when finished.